ON-DEMAND WEBINAR:
Outsourcing Strategy: The United Rentals Technology Roll-Out Story
Presenters: Loren Ahrens, Intrepid Learning & Patrick Barrett, United Rentals
Webinar Date: February 22, 2012 Length: 60 minutes |
In 2009, Michael Kneeland, CEO of United Rentals, called the system roll-out of their electronic routing and equipment and delivery system “the most important strategic initiative of 2010.” And although delivering training on the new system to approximately 625 branches across North America was no small task, United Rentals found a partner in Intrepid Learning. We’d like to invite you to join us as we explore how and why choosing a strategic partner to roll out a new product or system in your company is not only possible but advisable. Hear from Patrick Barrett, United Rental’s Director of Training and Development, as well as his main point of contact at Intrepid Learning, Senior Manager, Loren Ahrens.
In this webinar, you’ll learn:
- What challenges United Rentals faced when coordinating this large of a product roll-out
- How Intrepid Learning helped Pat and his teams deliver over 1,365 days of training
- How Intrepid Learning and United Rentals detangled a mess of vendors to build out their new training network
- Why outsourcing a strategic measure like a product roll-out not only works, but can be a huge advantage
Presenters
Loren Ahrens
Senior Manager, Training Delivery Services
Intrepid Learning
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As a Senior Manager for Intrepid’s Delivery Services, Loren oversees software implementation training and client support. His experience includes delivering initiative and block point software training of production critical applications. A training professional and member of ASTD he was first involved in software implementation as a trainer for a major aerospace manufacturer who overhauled user interfaces to business critical programs. Taking the approach that knowing the content is a small part of successful implementation, while understanding the culture and personality of the business as well as the end users is key to effective adoption, he was able to increase time to competency and contribute to process improvement through better training. |
Patrick Barrett
Director, Training and Development
United Rentals
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Presenters: Loren Ahrens, Intrepid Learning & Patrick Barrett, United Rentals

